Reviews
Mr Andrew Bird
2021-04-07
Person
5
5
0
7th April 2021
Very useful appointment and very friendly and approachable experience
26th April 2021
Response from Mr Andrew Bird
This is great to read thank you. It is important to be friendly and approachable and I am glad you felt this was the case and that the appointment proved useful for you. Thanks for sharing.
Mr Andrew Bird
2021-03-29
Person
5
5
0
29th March 2021
He was very knowledgeable, helpful, respectful and listened carefully. There was no rush, I was given all the time I needed.
26th April 2021
Response from Mr Andrew Bird
Thank you for sharing these kind words. I always aim to deliver care in this way.
Mr Andrew Bird
2021-03-27
Person
5
5
0
27th March 2021
Nurse Andrew Bird was the lead stoma care nurse at the NHS hospital where I had bowel cancer surgery in October 2017, supervising and usually carrying out my daily post-operation induction and training for life as a stomate. As well as his patience and understanding and his undoubted teaching skills, he was sensitive to the potential psychological impact of learning to live with a stoma. I left hospital confident that I would be able to adjust my life and my mindset.
Nurse Andrew Bird's empathetic, whole-person approach to patients in his care continued during post-operative follow-up appointments, when he was generous in sharing his professional knowledge. His clear explanation of the medical procedure I had undergone removed residual confusion, bypassing medical jargon and communicating in immediately accessible language.
As a service user of NAMS, I was confident that Nurse Andrew Bird's arrival there would impact significantly on the patient experience. The emphasis on an overall patient-centred strategy and the attention to detail in organising and managing an increasingly efficient, effective service are palpable.
It is no surprise that Andrew Bird's name is often singled out for mention by patients and service users. He has a rare ability to be authoritative without being authoritarian, to empathise and to inspire trust and confidence.
17th April 2021
Response from Mr Andrew Bird
Thank you so much for such a glowing review. It means a lot to me that I am able to provide the service you mention and I appreciate you sharing your thoughts in this forum.
Mr Andrew Bird
2021-03-20
Person
5
5
0
20th March 2021
Hopefully my previous comments will pull through to here but Andrew was brilliant. Listened intently, explained perfectly and gave great advice. As previously stated the single most informative and beneficial meeting I have had since my surgery
26th April 2021
Response from Mr Andrew Bird
Thank you for this lovely review. I am so glad you found the appointment useful.
Mr Andrew Bird
2021-03-17
Person
5
5
0
17th March 2021
It was really good for the nurse to see the issues and discuss
Mr Andrew Bird was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Specialises in
- Stoma Care
Qualifications:
- Adult Nurse, Level 1
- Nurse Independent/Supplementary Prescriber
Profile
Andrew became a Registered Nurse in 2002 and has since gained experience within colorectal surgery, critical care and pain management before taking on the role of Lead Stoma Care Nurse at the Queen’s Medical Centre (QMC) in Nottingham in 2015.
Since then, he has worked with ostomates, nurses, industry and support groups towards improving the lives of those living with a stoma. He has been involved with Association of Stoma Care Nurses UK (ASCN) as an area representative and with the World Council of Enterostomal Therapists (WCET) scientific committee prior to becoming Honorary Treasurer for ASCN in 2019 and Chair in 2022.
Andrew was awarded the British Journal of Nursing Stoma Care Nurse of the Year award 2019 for his work in developing a seven day stoma care service at the QMC. 2019 also saw Andrew become the Clinical Lead for Connect Prescription Services at Fittleworth Medical Limited.
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Resources
Short link to review Mr Andrew Bird: http://iwgc.net/eonye